About Amberhill

I grew up in Brisbane, Paddington side, in a house my parents had owned since the late eighties. The kitchen table was a big old piece of Queensland maple that my dad had picked up from a salvage yard on Wickham Street before I was born. Meals happened there. Arguments happened there. It was where things got decided. I didn't think much about that table until I moved to Berlin in 2011 and found myself sitting around very different tables, in very different rooms, noticing how much the objects around you shape the way you actually live. That sounds vague, so I'll be specific: I was 27, I had a decent job in digital project management, and I was spending my weekends at flea markets in Prenzlauer Berg learning to recognise good ceramics from bad.

Berlin turned into seven years. I got serious enough about ceramics and glasswork that I started doing weekend courses at a studio in Mitte, then evening classes, then I was spending about 400 euros a month on materials and kiln time. I wasn't trying to start a business. I was just the Australian guy who made things on weekends. When I came back to Melbourne in 2018, I brought two boxes of pieces I'd made and a contact book full of suppliers and makers I'd met through the Berlin scene. I moved into a share house in Northcote while I figured out what came next. The honest answer is I didn't want to go back into project management, and I had enough savings to give myself about eighteen months to try something else.

— Still making it up as I go. — Luke, Luke Gerard Fraser

Our team

• Britta Halvorsen — Production and Supplier Relations: Britta came to Amberhill in mid-2021 after six years working with ceramics importers in Fitzroy and, before that, a stint managing a small pottery cooperative in Castlemaine. She handles all the supplier relationships, from the Armidale wool mill to the Yarra Valley glassworks, and keeps track of incoming stock across roughly 14 active suppliers. If an order is late or a piece arrives damaged, Britta is the one on the phone sorting it.
• Declan Mwangi — Fulfilment and Warehouse Operations: Declan joined in January 2022, initially casual, full-time by April of the same year. He came from a logistics background, having spent three years at a third-party fulfilment warehouse in Tullamarine before deciding he wanted to work somewhere smaller where the work actually made sense to him. He manages all packing, dispatch, and the relationship with our courier accounts, and he built the current shelving layout in the Separation Street annex himself over a long weekend.
• Yumiko Ashford — Online Store and Customer Experience: Yumiko grew up in Brisbane and studied communications at QUT before moving to Melbourne in 2019. She found Amberhill through the Collingwood Farmers Market stall, emailed Luke a week later asking if he needed help with the website, and has been running the online store, product listings, and customer email since February 2020. She wrote every product description currently on the site and handles all post-purchase queries, averaging a response time of under three hours on business days.

Frequently asked questions

How long will my order take to arrive?

Standard delivery takes 3–8 business days depending on your location, and express is typically 1–3 business days. Remote and rural areas may take a little longer. You'll get a tracking link by email once your order ships.

Do you offer free shipping?

Yes — orders over $120 AUD qualify for free standard shipping Australia-wide. Orders under that threshold attract a flat rate of $9.95 for standard or $14.95 for express.

Can I return something if I change my mind?

Yes, we accept change-of-mind returns within 30 days of delivery, provided the item is unused and in its original packaging. Return postage costs are at your expense for change-of-mind returns. Faulty or damaged goods are handled differently — see our returns policy for details.

How do I care for the Verona Speckled Porcelain Dinner Set?

The Verona set is dishwasher-safe on a gentle cycle, but hand washing will keep the speckled glaze looking its best longer. Avoid stacking too many pieces directly on top of each other without padding. It's microwave-safe but not suitable for oven use.

What is the Fieldstone Merino Wool Throw made from, and is it suitable for people with wool sensitivities?

It's made from 100% Merino wool, which is finer and less scratchy than standard wool, but it does contain animal fibres. If you have a known wool or lanolin allergy, we'd recommend checking with your GP before purchasing. We don't use any synthetic blends or added chemical finishes.

Do you offer custom or personalised orders?

We don't offer personalisation on individual items at this stage. For larger custom or wholesale enquiries — for example, a specific colourway or bulk quantity — reach out to us directly at hello@amberhillsupply.com and Luke or the team will get back to you within two business days.

Do you do wholesale?

Yes, we work with select stockists across Australia. Send a brief intro about your store and what you're interested in to wholesale@amberhillsupply.com. We'll reply within three business days with our current trade terms and minimum order info.

Do you offer gift wrapping?

Yes — gift wrapping is available at checkout for $6.95 per order. It includes kraft paper wrap, a ribbon tie, and a small notecard where you can write a personal message. Just add your message in the gift note field before completing your purchase.

Customer reviews

• 5/5 “Solid dinner set, great value” Ordered the Verona Speckled Porcelain Dinner Set on a Tuesday and it arrived by Thursday, which I wasn't expecting at all. The speckle finish looks exactly like the photos — not overly fussy, just clean and simple. Already used it for a dinner party and got a few comments. Well packaged too, nothing broke in transit.
• 4/5 “Love the throw, sizing note” The Fieldstone Merino Throw is genuinely soft — I was a bit sceptical at 1.6m but it's a decent size for one person on the couch. Colour is exactly oatmeal, not too yellow or too grey. Only thing I'd say is it took about 6 business days to reach Brisbane, so just factor that in if you're buying as a gift.
• 5/5 “The serving board is a workhorse” Bought the Ironwood Acacia board for hosting and it's been on the table every weekend since. The handles make it easy to carry out from the kitchen and the surface is big enough for a proper spread. It arrived quickly given I'm just down the road in Fitzroy. Oiled it once when it arrived and it's held up well.
• 4/5 “Pendant light looks great, install was easy” The Lakewood Amber Pendant arrived well wrapped and the glass shade is heavier than I expected — that's a good thing, feels solid. Our electrician had it up in about 20 minutes. The amber tint gives a warm light in the evenings without being too dim. Knocked one star off only because the cord length was shorter than I needed, but that's an easy fix.
• 5/5 “Wine stand is exactly what I needed” I bought the Brushed Brass Wine Stand as a housewarming gift and the recipient loved it. It came in nice packaging and the brass finish is consistent — no patchy spots. Delivery to Hobart was six days which is fair. Would order from Amberhill again.
• 4/5 “Good quality porcelain, minor gripe” The Verona dinner set is well made and the glaze is even across all twelve pieces, which I was checking for. One of the side plates had a very small chip on the base — not visible when plated, but I noticed it. Emailed the team and they sorted it out without any fuss, so that's worth mentioning.

From the journal

• Nine years away and what I brought home — After nearly a decade in London and Berlin, coming back to Melbourne felt like starting from scratch, which turned out to be useful.
• Three farms before we found the right wool — Sourcing the Fieldstone throw meant visiting farms near Castlemaine until one producer's clip finally matched what I had in my head.
• Getting more use from the Ironwood acacia board — A 64cm serving board sounds oversized until you work out what it's actually for, and then you use it almost every time you cook.
• Why we landed on amber glass for the pendant fixture — The Lakewood pendant exists because I spent three months in Berlin being unreasonably annoyed by bad kitchen lighting.
• What a proper table does on a cold July night — July in Northcote is the kind of cold that makes you want to eat at the table instead of the couch, if the table is worth sitting at.
• What changed in the second Verona production run — The second run of the Verona dinner set fixed two things customers flagged and introduced one problem I didn't see coming.